Policies | Trans Socials

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Trans Socials

Our Policies

Privacy

Tickets

Cookie Policy

Trans Socials ('us', 'we', or 'our') uses cookies on transsocials.com (the 'website'). By using this website, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third parties may use cookies on the website, your choices regarding cookies and further information about cookies.

What are cookies?

Cookies are small pieces of text sent by your web browser on a website you visit. A cookie file is stored in your web browser and allows this website or a third-party to recognise you and make your next visit easier and our website more useful to you.

Cookies can be 'persistent' or 'session' cookies.

How Trans Socials uses cookies

When you use and access our website, we may place some cookies files in your web browser.

We use cookies for the following purposes:

to enable certain functions of our website,
to provide analytics, and
to store your preferences.

We do not use cookies to enable advertisement delivery (including behavioural advertising).

We use both session and persistent cookies on our website, and we use different types of cookies to run the website:

Essential cookies: we may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

We require your explicit consent for the use of cookies.

Third-party cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics on our website and enhance the user experience.

We use the following external cookies:

Google Analytics: to track the activity on our website, including session duration, pages visited and bounce rate of individuals using the site, along with the generic information on the source of the website visits.

What are your choices regarding cookies?

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit your browser’s help pages.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of our features, you may not be able to store your preferences, and some of our pages might not display properly.

Where can you find more information about cookies?

You can learn more about cookies on the following third-party websites:

Last updated: 1st March 2024

Privacy Policy

Data Protection & GDPR

As part of an organisation running social events for the transgender community, Trans Socials collects necessary data from people to answer queries, run events (including selling tickets where appropriate) and request feedback. We only hold information for advertising, marketing and public relations in connection with its core business; this may include past, existing or present customers or suppliers.

As Trans Socials only processes personal data for core business purposes, it is exempt from registration with the Information Commissioner’s Office (ICO).

GDPR Privacy Notice

Our contact details:

Name: Trans Socials
Phone Number: 07525 448287
E-mail: events@transsocials.com

What type of information we have:

We currently collect and process the following information: name and contact details, details of bookings and invoices/payments.

How we get the information and why we have it:

The personal information we process is provided to us directly by you to facilitate running an event; this information may include:

your contact details (such as your address, telephone number and email address);
your gender identity;
payments made to us;
preferences (for example, menu options and allergies).

Sometimes, we also receive personal information indirectly, for example, when a third party makes a booking on your behalf.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

Your consent. (You are able to remove your consent at any time. You can do this by contacting us using the details above.)
We have a contractual duty.
We have a legitimate interest.

What we do with the information we have:

We use the information that you have given us in order to organise and run an event and to produce invoices and take payment.

We will only share this information (in part or in full) if there is a legal duty to do so or if we have your clear written or electronic consent.

How we store your information:

Personal Information

We store data on a secure server. Unless you give written or electronic consent, we keep your personal data for a maximum period of 18 months. We will then dispose of your information (or the parts for which you have not consented) by erasing it from our servers (including the backup server).

Our ticket management software, TicketTailor, also stores information. Data is gathered and stored in accordance with TicketTailor’s privacy policy. Payments are collected using encrypted technology. Trans Socials does not store or retain card payment details.

Photographs

If an event includes photography with pictures taken by Richard’s Photography^®, the photographs are covered by Richard’s Photography^®'s privacy policy.

Your data protection rights:

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation or to you in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us using the details above if you wish to make a request.

How to complain:

You can also complain to the ICO if you are unhappy with how we have used your data. You can contact the ICO by writing to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or by telephone at 0303 123 1113.

Last updated: 1st March 2024

Ticket Policy

We organise our own events and events at other venues. In the latter case, we may need to pay third-party deposits or the full price of someone’s attendance at the event. Due to the differing nature of our events and the various charges by our venues, we do not have a single policy for our events. Instead, we have individual policies.

It is, therefore, important that you check the terms and conditions for each event you are purchasing tickets for. There will be different rules concerning deposits, refunds and transferring tickets to others. You will need to confirm your acceptance of the terms and conditions as part of a condition of the sale of tickets.

Last updated: 1st March 2024